Terms & Conditions

LEGAL DISCLAIMER

1. About these Terms
These Terms & Conditions (the “Terms”) form a legally binding agreement between Guangzhou Peptide Biotechnology Co., Ltd. (“Guangzhou Peptide,” “G.P.B.,” “we,” “us,” or “our”) and each person or organization that accesses this website, requests a quotation, submits an order, or purchases products or services from us (“you” or “Customer”).
By using the website, submitting an inquiry or order, accepting a quotation or invoice, or paying for an order, you confirm that you have read and agree to these Terms. If you act for a company or other organization, you confirm that you have authority to bind it. If you do not agree, do not use the website or place an order.
2. Eligibility and business use
You must be at least 18 years old and legally capable of entering into a contract. Our products and services are intended for qualified businesses, laboratories, institutions, distributors, and product-development or research teams. They are not offered as ordinary consumer health products.
We may request reasonable information about your identity, organization, intended research application, destination country, licenses, or authority to purchase before accepting or shipping an order. We may decline or cancel an order where we reasonably believe the transaction is unlawful, unsafe, fraudulent, sanctioned, or inconsistent with these Terms.
3. Research-use restriction
Unless a product is expressly supplied under a separate written agreement stating otherwise, all peptides, compounds, reference materials, solvents, supplies, and related products offered by Guangzhou Peptide are sold strictly for lawful laboratory, analytical, development, or research use.
Products are not intended for human or veterinary consumption, injection, implantation, compounding, self-administration, clinical treatment, diagnosis, prevention, cure, or mitigation of disease. They are not food, dietary supplements, cosmetics, or approved medicines merely because a compound is the subject of scientific or pharmaceutical research.
You must not relabel, market, distribute, prescribe, administer, or resell any product as a drug, therapeutic product, supplement, food, or medical device unless you independently hold every approval, license, authorization, quality system, and other legal requirement necessary for that activity. Website content, product names, articles, certificates, test results, and customer communications are not medical advice and must not be used to guide personal treatment or dosing.
4. Customer qualifications and responsibilities
The Customer is solely responsible for:

• determining whether it is legally and technically qualified to purchase, possess, store, handle, use, import, export, transfer, or resell each product;

• obtaining all registrations, permits, licenses, import authorizations, end-user statements, customs documents, and institutional approvals required for the intended activity;

• performing an appropriate risk assessment and using trained personnel, suitable facilities, protective equipment, secure storage, and lawful disposal methods;

• reviewing product specifications, safety information, batch documentation, storage requirements, and the written order confirmation before use; and

• ensuring that downstream customers and service providers comply with the same legal and research-use restrictions.

You must immediately stop use and contact us if the label, seal, packaging, identity, quantity, or condition of a product does not match the written order confirmation.
5. Product information and availability
Product descriptions, catalogue listings, images, suggested categories, lead times, stock indications, specifications, test examples, and other website content are provided for general commercial information. They do not constitute a binding offer and may be corrected or changed before an order is accepted.
Custom synthesis, filling, labeling, packaging, test panels, concentrations, tolerances, release criteria, and documentation must be agreed in the applicable quotation or order confirmation. Product appearance, vial presentation, label design, excipient profile, or packaging may vary between batches where the written specification permits. We may discontinue or limit products at any time.
6. Quotations, orders, and acceptance
A request for information or quotation does not create an obligation to supply. An order is accepted only when Guangzhou Peptide issues written acceptance, an order confirmation, or an invoice and receives any required payment. Automated acknowledgements only confirm receipt.
You are responsible for checking product name, sequence or formulation, quantity, unit size, packaging, labeling, test requirements, delivery address, consignee details, shipping terms, and price before payment. Changes after acceptance require our written approval and may change price, lead time, testing, or shipping cost. Custom or private-label work may not be cancelled after materials are committed or production begins.
If these Terms conflict with a signed agreement, quality agreement, or quotation that expressly identifies and changes a provision of these Terms, the more specific written document will control for that order.
7. Prices, payment, taxes, and fees
Prices are stated in the currency shown in the quotation, invoice, or order confirmation. Unless expressly included, prices exclude bank charges, currency-conversion fees, insurance, duties, tariffs, import taxes, value-added taxes, brokerage, special inspections, destination storage, and other government or third-party charges.
Payment must be made using an approved method and from a lawful source. You must provide complete and accurate payment information and bear intermediary or receiving-bank fees unless the order confirmation states otherwise. We may withhold production or shipment until cleared funds and required compliance information are received.
If a pricing, typographical, or calculation error is identified before shipment, we may correct it and ask you to confirm the revised order or cancel and refund the affected amount. We will not knowingly retain payment for an order we refuse to accept.
8. Shipping, delivery, customs, and risk
Shipping method, estimated dispatch date, destination, tracking, freight cost, Incoterm (if any), and transfer of title and risk will be stated in the applicable order confirmation. Delivery dates are estimates unless expressly guaranteed in writing. Delays may occur because of production, testing, weather, carriers, customs, licensing, security screening, or other events outside our reasonable control.
Orders above US$700 may qualify for free standard shipping where the destination and order are eligible and the benefit is confirmed in writing. Free shipping does not include duties, taxes, brokerage, storage, special handling, or return costs unless expressly stated.
We may provide customs-documentation support, but we cannot authorize unlawful importation or guarantee clearance where the Customer lacks required permissions or where local law prohibits the goods. We may refuse a destination, carrier, declaration, routing request, or description that would be inaccurate or unlawful.
The Customer must provide a complete deliverable address, reachable recipient, correct telephone number, lawful product description requirements, and all destination permits before dispatch. Any customs instruction supplied by the Customer must be accurate and lawful.
9. Order protection for shipping problems
For an eligible order, if a parcel is confirmed lost in transit, arrives materially damaged, is missing products, or cannot be delivered because of a covered customs issue, we will investigate and, where the claim is validated, provide either a replacement shipment or a refund for the affected products at no additional product cost. The remedy will be selected reasonably in light of the circumstances and mandatory law.
A “covered customs issue” means a customs event that our written order confirmation expressly places within the order-protection program. It does not include confiscation, return, delay, or penalties caused by prohibited goods, an unlawful intended use, missing or invalid licenses, false customer information, refusal to cooperate, unpaid duties or fees, or a change in destination law after acceptance.
To preserve a claim, notify us promptly after you become aware of a lost, held, damaged, short, or misdelivered shipment. Visible damage, missing items, or incorrect items should be reported within seven calendar days after delivery with the order number, label and packaging photographs, an unpacking record where available, and a description of the issue. Keep all packaging and products until the investigation is complete.
Order protection does not apply to an incorrect address supplied by the Customer, delivery refusal or prolonged recipient unavailability, unauthorized rerouting, a carrier's confirmed delivery to the approved address, product damage after delivery, improper storage, fraud or abuse, or events excluded in the written order confirmation, except where mandatory law provides otherwise.
10. Inspection and quality claims
Inspect each delivery before use. Confirm the outer package, seals, labels, lot numbers, quantities, vial condition, and documents against the order confirmation. Report an apparent quality or identity concern promptly and, unless a longer written period applies, within 30 calendar days after delivery. Do not use or distribute the affected lot while a claim is under review.
Where applicable, available batch documentation may include HPLC purity analysis, LC–MS identity confirmation, sterility testing, or endotoxin testing. A test or specification applies only if it is identified for the product and lot in the quotation, order confirmation, certificate, or quality agreement. Purity does not by itself establish sterility, endotoxin status, safety, clinical suitability, or regulatory approval.
If verified independent testing by Janoshik shows that an affected product falls below an expressly agreed specification, including a stated 98% purity requirement where applicable, we will provide a full refund for, or replace, the affected products at no additional product cost. Claims concerning sterility, endotoxin, quantity, concentration, sequence, or identity are assessed only against the corresponding expressly agreed test or specification.
We may reasonably request the original report, chromatograms or spectra, sample and lot information, photographs, chain-of-custody information, test method, remaining unopened units, and permission to communicate with the laboratory. We may arrange confirmation testing using a mutually acceptable independent laboratory. If the claim is confirmed, we will reimburse reasonable pre-approved confirmation-testing costs. Testing must use a representative, properly stored, untampered sample and a method suitable for the product.
11. Returns, refunds, and cancellations
Because many products are custom-made, lot-specific, controlled, sterile-claimed, temperature-sensitive, or unsuitable for resale after leaving our control, returns are not accepted for change of mind. Do not return any product without written authorization and shipping instructions.
A refund or replacement is available only where required by mandatory law, expressly promised in the order confirmation, or approved under the shipping or quality provisions of these Terms. Approved refunds are made to the original payment method or another lawful method agreed in writing. Shipping, banking, duty, tax, testing, and third-party costs are refundable only where expressly stated or legally required.
12. Storage and handling
Storage and handling requirements vary by product and presentation. The Customer must follow the product label, batch documentation, safety information, and written instructions supplied for the order. The Customer is responsible for temperature control, light and moisture protection, contamination prevention, inventory security, reconstitution controls, waste handling, and use within an appropriate stability period after delivery.
We are not responsible for deterioration, contamination, or loss caused after delivery by improper storage, repeated temperature cycling, damaged seals, mixing, dilution, reconstitution, transfer, repackaging, relabeling, or use outside the agreed specification.
13. Third-party logistics and drop-shipping
If we agree to provide third-party logistics, private-label fulfillment, or drop-shipping, the service is subject to a separate written service description, fee, account approval, product list, destination rules, and data-processing instructions. Unless expressly agreed, the Customer remains the seller of record and is responsible for its downstream customer relationship, product claims, invoices, taxes, consumer-law obligations, sanctions screening, returns, regulatory approvals, and lawful use.
The Customer must provide accurate recipient information through an approved secure channel and must have a lawful basis to disclose it to us. We may refuse fulfillment where information is incomplete, the destination is prohibited, or the request would violate law or these Terms.
14. Website accounts, communications, and security
You must provide accurate, current information and protect any account or quotation access credentials. You are responsible for activity carried out through your authorized representatives. Notify us promptly if you suspect unauthorized access, impersonation, payment fraud, or misuse of our name or documents.
Email, WhatsApp, Telegram, and other messaging channels may be operated by third parties and are not suitable for passwords, full payment-card details, medical records, or unnecessary sensitive information. We may ask you to move a conversation to a more suitable channel.
15. Acceptable website use
You must not use the website to break the law, infringe rights, introduce malware, interfere with security, scrape or harvest personal information, probe systems without authorization, misrepresent affiliation, submit false orders, circumvent access controls, or reproduce the website for a competing or fraudulent service. We may restrict access where reasonably necessary to protect the website, customers, or legal compliance.
16. Intellectual property
The website and its original text, graphics, logos, product presentation, videos, photographs, databases, layout, and other materials are owned by or licensed to Guangzhou Peptide and are protected by applicable intellectual-property laws. We grant you a limited, revocable, non-exclusive right to use the website for legitimate business evaluation and purchasing.
You may not copy, republish, modify, sell, sublicense, frame, remove notices from, or commercially exploit website content without written permission, except to the limited extent allowed by mandatory law. Guangzhou Peptide, G.P.B., and associated logos are not licensed for use on a Customer's products or marketing without a written brand or private-label agreement.
17. Third-party content and links
The website may contain links, embedded media, test reports, carrier tools, messaging services, or other content supplied by third parties. We do not control third-party services and are not responsible for their availability, privacy practices, security, or separate terms. A reference or link does not imply endorsement of every statement, product, or service offered by that third party.
18. Sanctions, export controls, and anti-corruption
Each party must comply with applicable sanctions, export-control, customs, anti-bribery, anti-money-laundering, and trade laws. You represent that neither you, your beneficial owners, consignee, end user, nor intended transaction is prohibited by applicable law. You must not divert products to a prohibited person, destination, or end use.
We may screen transaction parties, request ownership or end-use information, suspend performance, or cancel an order where reasonably necessary for compliance. We will not accept instructions to falsify values, origin, contents, consignee identity, product description, or customs documents.
19. Disclaimers
To the fullest extent permitted by law, the website and general website content are provided on an “as available” basis. We do not warrant that the website will be uninterrupted, error-free, or free from harmful code, or that general content will remain complete or current.
Except for an express product specification or remedy stated in a written order confirmation, quality agreement, or these Terms, and except for warranties that cannot lawfully be excluded, products and services are supplied without implied warranties of merchantability, fitness for a particular purpose, non-infringement, clinical effect, or regulatory approval. The Customer determines suitability for its lawful research purpose using qualified personnel and appropriate testing.
20. Limitation of liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, willful misconduct, or death or personal injury caused by negligence where such limitation is prohibited.
Subject to the preceding sentence, neither party will be liable for indirect, incidental, punitive, special, or consequential loss, or for loss of profit, revenue, business, contracts, anticipated savings, goodwill, opportunity, or data, arising from the website or an order. Guangzhou Peptide's total aggregate liability arising from a particular order will not exceed the amount actually paid to us for the affected products or services under that order.
The limitations apply regardless of legal theory and even if a party was advised that a loss was possible, but only to the maximum extent permitted by applicable law.
21. Customer indemnity
To the extent permitted by law, the Customer will defend, indemnify, and hold harmless Guangzhou Peptide and its directors, employees, and agents from third-party claims, penalties, damages, and reasonable costs arising from the Customer's unlawful importation, storage, handling, relabeling, marketing, resale, administration, downstream supply, regulatory claims, breach of these Terms, or misuse of a product, except to the extent caused by Guangzhou Peptide's proven breach, negligence, or willful misconduct.
22. Force majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disaster, epidemic, fire, flood, war, civil disturbance, labor disruption, power or network failure, carrier interruption, supplier failure, shortage, government action, change in law, customs hold, export restriction, or transportation shutdown. The affected party will use reasonable efforts to reduce delay and resume performance. If the event materially prevents an order for an extended period, the parties will discuss a fair cancellation, replacement, or refund for unperformed portions.
23. Governing law and disputes
These Terms and any non-contractual dispute arising from them are governed by the laws of the People's Republic of China, without giving effect to conflict-of-law rules. Before filing a claim, each party will give written notice and allow at least 30 days for good-faith commercial discussions, unless urgent interim relief is reasonably required.
Subject to mandatory law, the competent courts of Guangzhou, Guangdong Province, People's Republic of China will have exclusive jurisdiction. If a separate signed contract contains an arbitration or dispute-resolution clause, that clause controls for the covered transaction.
24. Changes, severability, waiver, and assignment
We may update these Terms for future website use and future orders by posting a revised effective date. A material change will not retroactively alter an accepted order unless the parties agree in writing or the change is required by law.
If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue. Failure to enforce a provision is not a waiver. You may not assign an accepted order without our written consent. We may assign these Terms or an order as part of a lawful reorganization, merger, asset transfer, or sale of business, subject to applicable law.
25. Contact and notices
Legal notices and questions about these Terms may be sent to:
Guangzhou Peptide Biotechnology Co., Ltd.
228 Ruixiang Road, Guangzhou High-tech Industrial Development Zone, Huangpu District, Guangzhou, Guangdong 510530, China
Email: Contact@guangzhoupeptide.com
Telephone / WhatsApp / Telegram: +852 5126 8926
Please include your company name, order or quotation number if applicable, and a clear description of the issue. Do not send passwords, full payment-card details, medical records, or unnecessary sensitive personal information.